Reference

Terms That Govern Your cricmatch360 Account

Before you open an account on cricmatch360.co, these terms set out exactly what you agree to, what we commit to, and how both sides handle disputes, account access…

Account EligibilityUsage RightsPayment Conditions via UPI, Paytm, PhonePeContent & IP RulesDispute Resolution
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cricmatch360 Terms That Govern Your cricmatch360 Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or you need to request a change to your account data under applicable law, our support team is reachable through the channels below.

Email Support Send a written query about any clause in these terms to our support email. We document every request and aim to reply within one business day with a clear, specific answer referencing the relevant section.
Live Chat Our chat window inside your account dashboard connects you to an agent who can clarify terms in real time. Available during standard business hours; after-hours messages are queued and answered the next working day.
Help Centre The Help Centre on cricmatch360.co holds a searchable index of terms-related articles, covering account eligibility, data requests, payment conditions, and how to raise a formal dispute under these terms.
HOW WE UPHOLD THESE TERMS

Account Security, Data and Your Rights

These terms are backed by concrete practices around data handling, account security, and your right to request corrections or deletions. Here is how each area works in practice on cricmatch360.co.

Data Handling

We collect only the account data needed to verify your identity and process transactions via UPI, Paytm, or PhonePe. Data is stored on encrypted servers and is never sold to third parties outside of what these terms explicitly permit.

Cookie Policy

Cookies on cricmatch360.co are used for session management, fraud detection, and improving page load times. You can manage cookie preferences in your browser; disabling functional cookies may affect how the account dashboard behaves.

Account Security

Your account is protected by password hashing and optional two-factor authentication. Under these terms, you are responsible for keeping your login credentials private; report any suspected unauthorised access to us immediately via the support email.

Data Retention

We retain transaction records and account data for the period required under applicable Indian financial regulations. Once that period expires, data is deleted or anonymised in line with what these terms and applicable law require.

Right to Correction

You can request a correction or deletion of your personal data at any time by contacting our support team in writing. We will confirm receipt, investigate, and respond with the outcome within the timeframe set out in these terms.

Dispute Resolution Contact

Formal disputes about how these terms have been applied to your account should be submitted in writing via email. We will acknowledge within 48 hours and aim to resolve the matter within 14 business days of receiving full details.

Your Questions About These Terms

These questions cover the clauses we are asked about most often — from account eligibility and payment conditions to data rights and what happens if these terms change.

These terms apply to every person who opens an account at cricmatch360.co. Access depends on local law and is available where local law permits. By completing account registration, you confirm that you have read and accepted all clauses set out here.

We aim to notify you of material changes via email or an in-account banner before they take effect. If you continue using the platform after a change is posted, that constitutes acceptance. You can contact support if any updated clause is unclear.

These terms cover all transactions processed through your account, including deposits and withdrawals made via UPI, Paytm, and PhonePe. The specific payment conditions — including processing times and any limits — are detailed in the payments section of these terms.

Submit a written request to our support email stating clearly what data you want accessed, corrected, or deleted. We will confirm receipt and respond with an outcome within the timeframe set out in these terms, as required under applicable Indian law.

If a court or regulator finds any single clause unenforceable under applicable Indian law, that clause is severed from the rest. All remaining clauses continue in full force and effect without modification, unless a court directs otherwise.

Send your dispute in writing to our support email with your account details and the specific clause you believe was applied incorrectly. We acknowledge within 48 hours and aim to resolve the matter within 14 business days of receiving complete details.

These terms are written for accounts opened from India. Access to the platform depends on local law and is available only where local law permits. If you are accessing from a different jurisdiction, different terms or restrictions may apply to your account.

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